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Introduction |
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Rebooting Access Points |
Problems experienced in wireless LAN operation can be related to:
To resolve a configuration mismatch, you must compare the configuration parameter settings of both TrueMobile access points and all TrueMobile stations involved.
To determine a component failure, check the LED activity of the access point. Refer to the "LED Error Table" to determine if a problem has a hardware-related cause (component failure). This table may also help you diagnose and solve operational problems that might have other possible causes.
When your access point appears
to have stopped responding to normal bridging requests, you may try to reboot
the device as described in "Rebooting Access Points".
In exceptional cases, you may need to perform a forced reload procedure as described
in "Forced Reload Procedure".
Power |
Ethernet |
Wireless interface A |
Wireless interface B1 |
Description/Action: |
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Continuous Green
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Flicker Green |
Flicker Green |
Flicker Green |
Normal operation where flickering indicates interface activity No action required. |
Off |
Off |
Off |
Normal operation that indicates there is no LAN activity
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Off |
Off |
Off |
Off |
No power
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Continuous Green |
Flicker Green |
Amber |
- |
Network overload The Ethernet connection sends more traffic to wireless stations than the TrueMobile access point bridge can forward to the TrueMobile interface2.
Run the TrueMobile AP Manager Remote Statistics program to investigate network performance. If possible, try to eliminate redundant traffic by one of the following ways:
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- |
Amber |
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Green |
Amber |
Amber |
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Continuous Green |
Flash Red |
- |
- |
Frames are rejected because of an unknown cause
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- |
Flash Red |
- |
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- |
Flash Red |
Power |
Ethernet |
Wireless interface A |
Wireless interface B |
Description/Action: |
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Amber |
Off |
Off |
Off |
Forced reload state
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Amber |
Amber |
Amber |
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Amber |
Flicker Green |
Off |
Off |
Forced reload state The flickering LED indicates LAN activity on the specific LAN interface. This activity is typically caused by the LAN administrator station that is performing the forced reload.
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Off
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Flicker Green |
Off |
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Off |
Flicker Green |
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Red |
- |
- |
- |
General hardware failure
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- |
Amber |
- |
- |
Ethernet hardware failure
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- |
Amber |
- |
TrueMobile hardware failure
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- |
Amber |
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Off |
Off |
Amber |
Off |
(Only for the AP1000) The PC Card in the access point is not recognized. This problem might occur in situations where:
To resolve this issue, you need to:
If the PC Card is broken, which can be tested by inserting the card into the TrueMobile computer, return the card to your authorized reseller. |
Off |
Amber |
If a particular TrueMobile access point has stopped responding to normal bridging requests, you can reboot (reset) the access point. You can reboot access points either manually on-site or remotely.
When you reboot, the TrueMobile access point will run the startup diagnostics and start bridging operation using the configuration parameters as they were stored in the access point prior to the reboot. For out-of-the-box access points, these parameters will be as identified in the "Startup Configuration - Access Point" table.
To reboot the TrueMobile access point manually on-site:
After approximately 15 seconds, the unit starts bridging operation using the configuration parameters that were stored in the access point before you rebooted.
To reboot the TrueMobile access point from a remote location:
After approximately 15 seconds, the unit starts bridging operation using the configuration parameters that were stored in the access point before you rebooted.
If you want to display the configuration file or monitor the access point's performance after a reboot, you may have to wait until the unit completes the startup diagnostics before you can access the access point again.